Shipping
Do you ship internationally?
Yes, we do. Enter your address to estimate shipping fees.
IMPORTANT: We do not estimate or collect taxes outside of the USA. VAT, import duties or other taxes are the Client's responsibility.
How much is shipping?
After adding your desired items to the cart, click Calculate Shipping. You'll need your country, state and zip code to get an estimate. We offer ground service for USA and DHL for international shipments.
Can I track my order?
Yes, once your order is shipped, you will receive a tracking number via email.
Can I use my own shipping carrier?
Yes. Select "Pick Up" as your shipping method at checkout. You may provide your UPS, FedEX or DHL shipping account number or we can send you shipping weights and dimensions so you can arrange pickup.
Bar Pad Customization Options
Can I get a custom shape?
Yes, we make custom shape pads and covers as well. Please send a photo or drawing with dimensions and we’ll be happy to take a look.
Custom shapes may incur additional design fees or may be slightly more to produce. We will provide a quote.
Can I get a pad or cover size not listed?
Usually yes. We are happy to make covers in most any size. Just give us the measurements.
Bar Pad Sizes and How to Measure for Bar Pads
How do I measure the tube size? (bar pad, frame pad)
Wrap a measuring device around the top tube to get Circumference (include the brake cable in the measurement)
How to measure tube photo
Divide the Circumference by 3.14 to get Diameter (Math is Optional)
Use the chart to determine best top tube fit
What sizes do Round Bar Pad Foam Tubes come in??
Cut foam options - Can be cut to any width. Choose your Tube Diameter Size (ID)
Cross Bar Pads
- ½” ID - fits motocross cross bars
- ¾” ID - fits most BMX cross bars
Frame (Top Tube) Bar Pads
- 1” ID - fits old school Cr-Mo BMX top tubes, many roof racks and more. Available in black.
- 1.25” ID - fits many modern Cr-Mo BMX top tubes. Available in black.
- 1.5” ID - fits Aluminum frame top tubes. Available in black.
*Measure your bars prior to completing your order.
What are the Bulge Pad (Fat Bar Pad) Foam Options?
We can make covers to fit any common bulge pad. Just give us the dimensions of the cover.
We offer injection molded foam inserts here. These can be special ordered in different colors.
Splitting Orders by Color, Size, Product or Design
Can I split my order into different products?
Some products can be combined together to receive volume pricing. They need to be on the same fabric and the same artwork to receive volume pricing. Products which can be combined are noted on the product listing or Ask us, we'll be happy to help you out.
Can I split my order into different colors?
Yes. Orders can be split and still receive the volume price breaks when 1. the artwork design is the same 2. the fabric type is the same 3. the minimum order is met for each colorway.
Can I split my order into different designs?
Each design will be it's own order.
Reproductions & Graphic Design
Do you offer graphic design services?
Yes. We are happy to assist with design.
Can you recreate a logo or pad for me?
Probably, we specialize in reproductions. Please submit a sample of original product or high quality photos with measurements and we will let you know if we can accept the project and the design fees.
Branding and Packaging
Can I use my own branded bag topper card?
Yes.
You may provide your own branded bag topper card in 4 or 6 inches wide depending on the product or we can help you design your own bag topper cards.
Do you offer custom or specialty packaging?
Yes. We have done special box sets, certificates of authenticity, product bundles and other special packaging in the past. We'll be happy to talk ideas with you.
Misprints, Incorrect Items, Damage and Returns - see Production Terms and Conditions and Return and Refund Policy for full information
What happens if my order is incorrect?
This is rare. Please inspect your order immediately upon receipt and notify us within 10 days. We will replace the items that were not made to the agreed upon specifications.
What if I don't like the color?
When ordering, a PMS code or CMYK code is required to make a color match. Even then, color appearance will vary based on the ink, material and sheen of the product. We do not guarantee color matching based on color names, descriptions, photos or web colors.
What if my order arrives damaged?
Inspect your shipment immediately upon receipt. If you find damage, to the box, take photos prior to opening it and photos of the damaged product and send them to us immediately. This allows us to file an insurance claim with the carrier. We will work with you to replace damaged items.
Compliance Issues
Will you help me with CA Proposition 65 or other compliance issues?
Yes, materials data is available upon request.